Tenant Frequenty Asked Questions
Q: Do I need renter's insurance?A:
Yes, we require renter's insurance for all tenants, (as allowed or restricted by applicable law).
The cost will vary depending on the insurance agency, however the cost for minimum coverage averages between $7-$15 per month. We do not require any minimum liability coverage or insurance company. Please speak to your agent about your insurance needs. You will need to provide proof of insurance at various times.
Q: Do you ever refund late charges?A: Unless you can provide documentation that your rent was received in our office before 5:00pm on the 5th we will not reverse any late charges.
Q: How can I qualify as a tenant?A: You can review our screening guidelines here
Q: How can I view a unit?A: We require an application in order to show any of our properties, which can be submitted online or in our office. We show properties as soon as they are rent ready to applicants in the order we receive applications. This is the only walk-through our agents will do with a prospective tenant before move in.
Q: How long does it take to process my application and when do you process?A:
We will process your application only after you have viewed the property and all adults have paid the required screening fees. The processing fee is $50 per adult 18 years and over. We require a minimum of 2 business days to review a completed application.
Q: How much will I pay for a deposit?A: A deposit for all of our properties is generally $200 more than the monthly rent, however we do reserve the right to increase your deposit based upon your application.
Q: I can't pay my rent on time, will you work with me?A:
We do NOT accept partial payments. We will issue a 72 hour notice in accordance with applicable law. Then if not paid by the expiration of the notice we will file for an eviction in court. Rent and court costs must be paid in certified funds for dismissal.
Q: My credit isn’t good. Will you still rent to me?A: We do not decline an applicant based solely on poor credit. We take a look at all the information; landlord references, income guidelines, credit history and background check.
Q: What are your move in fees?A:
We collect a $50 screening fee per adult to review each application. Upon approval we require a full 1st month''s rent and refundable security deposit. The security deposit for any property will start at $200 above the monthly rent, however it is based on the application and may be increased if the screening guidelines are not met.
Q: When do you show properties?A:
We show rent ready properties during regular office hours. We try our best to work with every applicants schedule in showing after-hours.
Q: When is my rent late?A:
Rent is due on the 1st of the month and payable by 5:00pm on the 5th (unlesss you have made other arrangements with our office). The 5th includes any weekends or holidays as we do have a drop box outside our front door. We consider rent paid when it is received in the office and will not consider the postmark if rent is mailed. Late fees cannot be reversed.
Quality Property Management
317 Howard St.
Medford, OR 97504
We offer a wide range of property management services to fit your needs as a landlord or home owner.