541-776-7674

Tenant Frequenty Asked Questions


  • Q: Do I need renter's insurance?

    A: Yes, we require renter's insurance for all tenants.

    The cost will vary depending on the insurance agency, however the cost for minimum coverage averages between $7-$15 per month. We do not require any minimum liability coverage or insurance company, however we do require Quality Property Management to be named as an additionally insured on the policy.
  • Q: Do you ever refund late charges?

    A: Unless you can provide documentation that your rent was received in our office before 5:00pm on the 5th we will not reverse any late charges.
  • Q: How can I qualify as a tenant?

    A: You can review our screening guidelines here
  • Q: How can I view a unit?

    A: We require an application in order to show any of our properties, which can be submitted online or in our office. We show properties as soon as they are rent ready to applicants in the order we receive applications. This is the only walk-through our agents will do with a prospective tenant before move in.
  • Q: How long does it take to process my application and when do you process?

    A: We will process your application only after you have viewed the property and you are first in line for the property. The processing fee is $35 per adult 18 years and over. We require a minimum of 2 buisness days to review a completed application.
  • Q: How much will I pay for a deposit?

    A: A deposit for all of our properties is generally $200 more than the monthly rent, however we do reserve the right to increase your deposit based upon your application.
  • Q: I can't pay my rent on time, will you work with me?

    A: On occasion we can accept a partial payment of at least half your monthly rent with a signed agreement that will delay posting a 72 hour notice, however you will still be responsible for paying the remainder of your rent and your late fee by the 15th of the month. Partial payments can only be done in the office during normal business hours and are subject to approval.
  • Q: My credit isn’t good. Will you still rent to me?

    A: We do not decline an applicant based solely on poor credit. We take a look at all the information; landlord references, income guidelines, credit history and background check.
  • Q: What are your move in fees?

    A: We collect a $40 processing fee per adult to review each application. Upon approval we require a full 1st month''s rent and refundable security deposit. The security deposit for any property will start at $200 above the monthly rent, however it is based on the application and may be increased if the screening guidelines are not met.
  • Q: When do you show properties?

    A: We show rent ready properties during regular office hours. We try our best to work with every applicants schedule in showing afterhours. We also have an agent on call on Sat. & Sun. for week end showings.
  • Q: When is my rent late?

    A: Rent is due on the 1st of the month and payable by 5:00pm on the 5th (unlesss you have made other arrangements with our office). The 5th includes any weekends or holidays as we do have a drop box outside our front door. We consider rent paid when it is received in the office and will not consider the postmark if rent is mailed.

Quality Property Management


317 Howard St.
Medford, OR 97504

Phone: 541-776-7674
Fax: 541.776.3246

Owners

Property Management

We offer a wide range of property management services to fit your needs as a landlord or home owner.



Tenants

Potential Residents

As a perspective tenant, we can help you through the process of finding and applying for the home of your dreams.


Testimonials

"They are knowledgeable professionals who look out for our best interests. They find the right tenant and are available at all times and answer questions promptly. I recommend to anyone who is looking for a property manager."
- Client Testimonial


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